Protection of consumer rights concerns both public and private law. Consumer Law regulations have come into being in order to prevent consumers from being victimized, to prevent loss of rights and to protect their health in transactions carried out in the goods and service markets. As a matter of fact, this branch of law is a result of the obligation to protect the consumer.
In our country, for the first time in 1995, with the Law No. 4077 on the Protection of the Consumer, consumer law regulations began to be implemented. Increasing requirements due to changing conditions over time paved the way for the entry into force of the Consumer Protection Law No. 2014 in 6502. Consumer Law disputes are still based on the provisions of this law.
With the Law on the Protection of the Consumer; consumer’s health, safety and economic interests are guaranteed. Consumer contracts are among the main elements of consumer law. consumer contracts; These can be exemplified as installment sales contracts, housing finance contracts, distance contracts for financial services, consumer loan contracts, contracts established outside the workplace, distance contracts and package tour contracts.
According to consumer law, real or legal persons acting for non-commercial or non-professional purposes are called consumers. Transactions in which one of the parties to the legal relationship is the consumer and the other party is the seller, is the consumer transaction. Consumer law; It is a very comprehensive legal discipline that regulates consumer, consumer transaction, contracts between seller, consumer and seller, consumer and seller disputes and the resolution of these disputes, and is closely related to other branches of law.